The Cattail Music Guarantee:
We are proud to stand behind the music and products that we
distribute. If there is any problem with a CD or instructional
DVD, please notify us. We will replace defective merchandise
immediately. Our relationship with you as a loyal music lover
is more important than a piece of plastic (even if we did spend
tens of thousands of dollars to put that music on there!).
We have ongoing relationships with many customers and look
forward to developing one with you, as well.
Hal Leonard Signature Licks DVDs
Hal Leonard Corporation, based in Milwaukee, Wisconsin, USA, is the manufacturer and wholesale distributor of this DVD. Purchasing this DVD from us here at Cattail Music, Ltd, gives us a chance to profit as the retailer and, if you'd like to endorse or autograph the product, according to your instructions. If there is any problem with the manufacture of a DVD, please return it to the retailer and ask for a replacement. If that's us, we'll get your replacement out to you as soon as the defective DVD arrives.
Manufacturing at DiscMakers.com
We use DiscMakers for our CD manufacturing. They have an excellent reputation and track record. In thirteen years, and thousands of sales at concerts and on line, I’ve had one faulty CD returned. We pay a little more for our manufacturing and we expect (and get more) for it. DiscMakers is a fine company and we recommend their services. Everything is done in-house, nothing is subcontracted out. The folks at DiscMakers are also nice. We have never had a problem with them, but if one occurred, we know they’d make it right. So will we.